Cookie Policy

1. INTRODUCTION

This Cookie Policy explains how SPHERESCOUT PTE. LTD. ("we", "our", or "us") uses cookies and similar technologies on the SphereScout website and platform ("Service").

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide useful information to website operators.

3. COOKIES WE USE

Essential cookies

Needed for the Service to work: keeping you signed in to the dashboard, and security and bot protection (Cloudflare). They cannot be turned off.

Attribution

spherescout_attribution (30 days, set by us): remembers how you arrived on our website, such as a campaign or a referring site, so we can tell which channels bring sign-ups.

Analytics

PostHog (ph_ cookies, 1 year, set by us through our own domain and hosted in the EU): an anonymous visitor identifier that lets us measure how the website and dashboard are used.

Chat

Crisp: sets cookies when the website chat loads, to keep your conversation with our support team.

4. COOKIE DURATION

Session cookies expire when the browser is closed. Persistent cookies remain until deleted manually or after their defined lifespan.

5. MANAGING YOUR PREFERENCES

You can block or delete cookies at any time in your browser settings. Blocking essential cookies may stop parts of the Service from working. Instructions for major browsers are listed below.

Google Chrome

  • Click on the menu in the top right corner
  • Select "Settings"
  • Scroll down and click on "Advanced"
  • Under "Privacy and security," click on "Site settings"
  • Click on "Cookies"
  • Adjust your cookie settings

Mozilla Firefox

  • Click on the menu in the top right corner
  • Select "Options"
  • Select "Privacy & Security"
  • Go to "Cookies and Site Data"
  • Adjust your cookie settings

Safari

  • Go to "Preferences"
  • Click on "Privacy"
  • Adjust your cookie settings

Microsoft Edge

  • Click on the menu in the top right corner
  • Select "Settings"
  • Click on "Site permissions"
  • Click on "Cookies and site data"
  • Adjust your cookie settings

6. POLICY CHANGES

We may update our Cookie Policy. The latest version will always be posted here.

7. CONTACT US

For any questions, email us at: contact@spherescout.io

Last Updated: 23 October 2026