Privacy Policy

1. INTRODUCTION

This Privacy Policy explains how SPHERESCOUT PTE. LTD. ("we", "our", or "us") collects, uses, and protects your personal information when you use our SphereScout platform and services ("Service").

We are committed to protecting your privacy and ensuring transparency about our data practices.

2. INFORMATION WE COLLECT

Account Information

  • Email address
  • Password (encrypted)
  • Profile information you provide

Usage Information

  • Search queries and filters
  • Download history
  • Login and activity logs
  • Device and browser information

Payment Information

Payment processing is handled by Stripe. We do not store your payment card details on our servers.

3. HOW WE USE YOUR INFORMATION

  • Provide and maintain our Service
  • Process your transactions
  • Send important service updates
  • Improve our platform and user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. INFORMATION SHARING

We do not sell your personal information. We may share your information only in these circumstances:

  • With your explicit consent
  • With service providers (e.g., payment processors)
  • To comply with legal requirements
  • To protect our rights and safety

5. DATA SECURITY

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Object to certain processing activities
  • Data portability (where applicable)

To exercise these rights, contact us at [email protected]

7. COOKIES AND TRACKING

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

8. INTERNATIONAL DATA TRANSFERS

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for such transfers.

9. DATA RETENTION

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

10. CHILDREN'S PRIVACY

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

11. POLICY UPDATES

We may update this Privacy Policy periodically. Significant changes will be communicated via email or prominent notice on our platform.

12. CONTACT US

For privacy-related questions or requests, contact us at:

Email: [email protected]

Address: 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914

Last Updated: 28th of May 2025