This Privacy Policy explains how SPHERESCOUT PTE. LTD. ("we", "our", or "us") collects, uses, and protects your personal data when you use our SphereScout service ("Service").
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data in compliance with the General Data Protection Regulation (GDPR), the Singapore Personal Data Protection Act (PDPA), and other applicable data protection laws.
SPHERESCOUT PTE. LTD., a company registered in Singapore under UEN 202520317R, with registered address at 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914), is the data controller responsible for your personal data.
We collect and process the following personal data:
Payment processing is handled by our third-party payment processor, Stripe. We do not collect, store, or process your payment details. These are handled directly by Stripe according to their Privacy Policy.
We use cookies and similar tracking technologies to enhance your experience and analyze our Service. These include:
You can control cookie preferences through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect Service functionality.
We use your personal data for the following purposes:
We process your personal data based on the following legal grounds:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Generally, we keep user account data during your use of our Service. Upon account deletion, we will delete or anonymize your data within 30 days unless legally required to retain it. Analytics data may be retained for up to 26 months for statistical purposes.
We do not sell or rent your personal data. We may share your data with:
We may disclose your data when required by law, regulation, court order, or government authority.
Our primary data hosting is provided by OVH, located in the European Union. However, some of our service providers may process data outside the EU/EEA. Where such transfers occur, we use appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to ensure adequate protection under applicable data protection laws.
You have the following rights under applicable law:
To exercise these rights, contact us at [email protected].
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encryption, access controls, and regular security assessments. Access is limited to authorized personnel with a business need.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Changes will be posted on this page along with a new "Last Updated" date. For material changes, we may provide additional notice.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
Email: [email protected]
SPHERESCOUT PTE. LTD., 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)
If you are unsatisfied with our handling of your personal data, you may file a complaint with the Singapore Personal Data Protection Commission (PDPC): https://www.pdpc.gov.sg.
If you are located in the EU, you also have the right to lodge a complaint with your local data protection authority under the GDPR.